Payment and dispatch

by | Mar 15, 2018 |

The following terms and conditions apply:

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

– Payment in cash at the time of collection
– Prepayment via transfer
– Cash on delivery (plus COD charges 6,90 €)
– Payment via PayPal
– Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

– Prepayment via transfer
– Payment via PayPal

Further details on payment

Payment by invoice is possible from the second order onwards. The invoice amount is to be settled within 14 days of the invoice date.

In case of questions, please use our contact details on the Trading Details & Contact page.

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 10,00 € per order.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Europa EU: 15,00 €
Europa nicht EU: 30,00 €
USA / Kanada: 35,00 €
All other countries: 45,00 €

In individual cases, the shipping costs can be cheaper. Then we will refund you the difference.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 – 5 days, for deliveries abroad within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.